The backbone of NeoKorp as an organization is consulting, under the approach of being an integral activity that creates a close bond between the consultant and the organization that lasts over time, resulting in a variety of benefits for the parties involved.
That is what our consulting service is all about, focusing on 5 fundamental approaches:
It is of vital importance, for any organization to obtain value from its physical assets. Therefore, it is essential to break the barrier that limits the concept of assets to inanimate and unchanging pieces of metal or plastic. On the contrary, success lies in assuming that assets change, deteriorate and even age. They go through a life cycle that requires all the skills of the people who manage them, their knowledge, activities and coordinated practices, together with a technological ecosystem that facilitates the operation of important processes such as monitoring, planning, programming, execution, control, improvement, among many other support processes involved in the asset management value chain, so that finally the organization does not suffer the consequences of high operating costs but optimizes its operational performance, so as not to put safety and the environment at risk but to materialize regulatory compliance and thus achieve operational excellence.
The culture of change is necessary in any organization that wants to move towards the new and the avant-garde. Technology plays a crucial role in this change that is so necessary in these times. Statistically, it has been proven that those companies that adopt new technologies and move towards Industry 5.0 will be able to better address demanding situations and achieve intelligent manufacturing that will produce economic benefits quickly.
Our support focuses on transitioning from manual to digital processes in a friendly manner. Involving the latest generation applications that facilitate the execution of tasks, data collection and extraction, information analysis, connection with other applications, data collection from the machine itself and enterprise social collaboration, alternatives that we can prioritize to enhance the daily operations of the company based on the need and organizational objectives.
Besides choosing the technological solution that really satisfies the organizational needs, it is extremely important to select the technological partner that provides a complete service, including an integral consultancy focused on the commercial, technical and support aspects, necessary to reduce to its minimum expression the investment risk that is latent during the execution of the project, whether it is an implementation, a development, an interface or simply a consultancy.
During the 20+ years of experience that the NeoKorp consulting team has in offering specialized consulting in HxGN EAM, we have always been attached to the methodological processes recommended by the manufacturer, we have been able to deeply understand the business processes of the organization and we know the critical aspects of it. Starting from an exhaustive analysis of the current situation of the organization in terms of asset management and maintenance through a survey of objective information, we obtain the necessary information to structure an action plan that aims to allow the organization to overcome delays, rework, errors, shutdowns, and unplanned expenses, achieving as a result a step towards the north of operational excellence and technological evolution.
In NeoKorp we understand that for many organizations it can be overwhelming to address issues of technological innovation, even those that have a team of IT professionals who master the subject; but when the decision involves assets and maintenance activities it is much wiser to seek guidance from experts who know the available technologies that enhance the native functionalities of HXGN EAM offering a plus to the management of the assets of the organization.
Remote monitoring technology, business analytics, internet of things, artificial intelligence are just some of the alternatives that we offer our customers, whether they acquire them independently or together, each of them will offer a universe of possibilities that will facilitate daily operations and guide better decision making.
The implementation project of a technological solution does not end with the Go Live; it is essential to ensure the continuity of the proper functioning of the software and strengthen the knowledge of the users of the system acquired during the implementation, without leaving aside the updates, the adjustment of workflows and the design of new processes, important elements that are inevitably changing in any organization.
Our technical support service contemplates all these changing aspects and is conceived as an after-sales service that offers extended warranty to the primary implementation activity, through which our group of experts will be available 24/7 offering incident management through a friendly, affordable, and secure support platform that will guarantee accurate response times according to the level of urgency of the event.
